SMALL TALK, BIG RESULTSWednesday, 5th August 2015 •
THERE CAN BE NO DEBATING THAT THE ART OF SMALL TALK IS AN INTEGRAL COMPONENT IN BUILDING A SUCCESSFUL HAIRDRESSING CAREER, WITH CONVERSATIONAL SKILLS AMONGST THE MOST IMPORTANT TOOLS THAT A HAIRDRESSER CAN INCLUDE IN THEIR REPERTOIRE. WITH SO MUCH EMPHASIS PLACED ON CONSTANT TECHNICAL TRAINING, IT’S SURPRISING THAT MORE ATTENTION ISN’T PLACED ON MAXIMISING CLIENT CONSULTATION SKILLS IN THE SALON.
Revered educator and reigning king of consultation Dario Cotroneo is determined to put an end to this educational oversight and will once again be taking DCI Education on the road in 2015 in association with The Australian Hairdressing Council to inspire the Australian industry with his Mentor Program, geared toward developing and finessing the consultation skills between salon staff and their guests.
Dario and the DCI Education team, alongside the AHC, will teach staff how to ensure the very best experience for their clients, provide salon owners and their teams with tips on how to effectively engage a client in consultation (and inspire them in the process!) and will build upon existing client conversational skills, as well as… and this is the clincher… provide amazing advice and insight on dealing with difficult clients!
If all of that wasn’t enough, Dario will also be imparting his own secrets toward creating the ultimate client experience – something he knows a thing or two about through his own work in Sydney’s DARIO Salon, widely known for its celebrity clientele and luxurious service.
Australian Hairdressing Council CEO Sandy Chong firmly believes that seminars such as this are vital in ensuring the continual growth of the Australian hairdressing industry. “The AHC recognises that one of the areas most in need of attention is consultation skill and conversation with clients,” she says. “We have aligned with Dario Cotroneo, who specifically educates his students in the art of consultation and delivers to them the most effective strategies that will address even the most difficult clients.
“Whether your client is new or existing, every stylist needs to be confident in the fact that their own communicative skills are at their most effective.”
The Talk It Up with Dario Cotroneo tour will kick off in Brisbane on 11 August before moving across Australia to both metropolitan and regional destinations until November.
Tickets for AHC members are $49, with non-member places available for $99. Click your closest location below, and book your place today!
11 AUGUST | Brisbane, QLD
18 AUGUST | Adelaide, SA
25 AUGUST | Canberra, ACT
7 SEPTEMBER | Sydney, NSW
8 SEPTEMBER | Melbourne, VIC
22 SEPTEMBER | Hobart, TAS
20 OCTOBER | Perth, WA
27 OCTOBER | Newcastle, NSW
10 NOVEMBER | Wagga, NSW
Wednesday, 5th August 2015 •